FAQ
Frequently Asked Questions
How do I place an order?
Ordering is easy through our website!
Weekly Variety Packs are available for pre-order every Sunday through Wednesday (or until sold out) and feature that week's rotating cookie selection.
Single Flavor Cookie Boxes and Party Packs are available to order year-round, making them perfect for birthdays, celebrations, office events, holidays, memorials, and everyday cookie cravings.
Visit our Shop page to browse current offerings and place your order.
When are pre-orders available?
New weekly flavors are released every Sunday. Pre-orders remain open through Wednesday or until we reach our baking capacity.
What is the Moon Crumb Cookie Cart?
The Moon Crumb Cookie Cart is our self-serve neighborhood cookie stand featuring freshly baked, small-batch cookies and rotating weekly flavors.
Visit our Cookie Cart page for current hours, locations, and this week's available flavors.
What are Moon Crumb Cookies like?
Moon Crumb Cookies are handcrafted bakery-style cookies known for their soft-baked texture, rich, moist centers, and premium ingredients.
Each cookie is baked fresh in small batches and thoughtfully crafted with nostalgic inspiration, creative flavor combinations, and plenty of chocolate, fillings, or mix-ins.
Most signature cookies weigh around 3 ounces, making them a generous bakery-style treat that's rich, satisfying, and made to feel a little special.
Do you offer different flavors?
Yes! Our menu changes regularly with a rotating selection of signature favorites, seasonal creations, and limited-time flavors.
Check our Shop or Cookie Cart pages each week to see what's currently available.
Are your cookies individually wrapped?
Yes. Every cookie is individually wrapped to help maintain freshness and make them perfect for gifting, sharing, or enjoying later.
Do you offer party or event orders?
Yes! Moon Crumb Cookies offers cookie boxes and party packs for birthdays, graduations, office events, memorials, showers, holidays, and other special occasions.
Please visit our Shop page for current party pack options or contact us for larger orders.
Shipping & Local Pickup
Michigan Shipping
Moon Crumb Cookies currently ships within Michigan only.
All cookies are baked fresh in small batches and ship on Mondays to help ensure the freshest possible delivery and avoid extended weekend transit times.
Flat-rate shipping: $10 per order
Tracking information is emailed once your order ships.
Local Pickup
Local pickup is available on Saturdays from 10:00 AM–2:00 PM.
Pickup Location
Moon Crumb Cookies
5895 Kings Arms Rd.
Waterford, MI 48327
You'll receive an email when your order is ready for pickup.
How should I store my cookies?
For the best flavor and texture, enjoy your cookies within 5 days.
Store cookies in an airtight container at room temperature.
For longer storage, cookies may be frozen for up to 3 months.
To enjoy that fresh-from-the-oven taste, warm an individual cookie in the microwave for 8–10 seconds before serving.
Returns & Refunds
Because every order is baked fresh to order, we do not accept returns or exchanges.
If there's an issue with your order, please contact us within 24 hours of delivery or pickup, and we'll do our best to make it right.
Allergen Information
Moon Crumb Cookies are made in a home kitchen that handles common allergens, including wheat, dairy, eggs, peanuts, tree nuts, and soy. While we take care during preparation, cross-contact may occur.
Please review each product's ingredient list before ordering. If you have questions about allergens, feel free to contact us before placing your order.
Cottage Food Notice
Moon Crumb Cookies operates under the Michigan Cottage Food Law.
Made in a home kitchen that has not been inspected by the Michigan Department of Agriculture and Rural Development.